1 sic bo FAQ — All Your Answers in One Place
Sic bo is the preferred online gaming platform for hundreds of thousands of players across Bangladesh. Every day, players ask all kinds of questions — from opening an account and making deposits, to withdrawals, bonuses, gameplay, and security. This FAQ page provides clear, detailed answers to sic bo's most frequently asked questions.
If you are new to sic bo, reading through this page from start to finish will clear up a lot. If you are already a member, use the tabs above to jump straight to the section you need.
If you can't find the answer you're looking for in this FAQ, reach out to our 24/7 live support. The sic bo support team is always ready to help.
2 What sic bo Has to Offer
Joining sic bo gives you access to a complete gaming experience. Check out the key benefits below.
Live Sports Betting
Bet on cricket, football, and more at real-time odds — with special offers during IPL and BPL seasons.
Live Casino
Play baccarat, roulette, and blackjack with real dealers — a full casino experience from the comfort of home.
Slots & Mini Games
500+ slot machines and fast-paced mini games — play anytime and win jackpots every day.
Instant Payment
Deposit and withdraw in minutes via Mobile Banking, Nagad, and Rocket — no hidden charges.
VIP Program
Play regularly to earn points and enjoy exclusive VIP perks, cashback, and bonuses.
Secure Platform
Your data and funds are fully protected with SSL encryption and 2FA — monitored 24/7.
3 Account Questions
Account
The most frequently asked questions about registration, login, and account management on sic bo.
Opening an account on sic bo takes just 2 minutes. Simply provide your mobile number, a username, and a password. Once you verify via OTP, your account is active immediately — and your first deposit bonus is applied right away.
Register Here।
No. Under sic bo's policy, each person is allowed only one account. Opening multiple accounts is a violation of sic bo's terms and conditions, and may result in the permanent suspension of all associated accounts. The same rule applies to bonus abuse.
Click the "Forgot Password?" link on the login page. Enter your registered mobile number and an OTP will be sent to you. Use that code to set a new password. The entire process takes under 3 minutes.
Some details can be updated directly from your profile settings. However, changes to your registered mobile number or national ID information require you to contact support and complete a verification process.
sic bo is strictly for users aged 18 and above. Account registration by minors is not permitted under any circumstances. Age verification is part of the registration process, and accounts may be reviewed at any time if there is reason for concern.
4 Deposit Questions
Deposit
Everything you need to know about deposit methods, limits, and troubleshooting on sic bo.
sic bo supports all major payment methods in Bangladesh — Mobile Banking, Nagad, Rocket, bank transfer, and cryptocurrency. Mobile banking deposits are typically credited instantly.
The minimum deposit on sic bo is just BDT 300 — well below most other gaming platforms in Bangladesh, making it easy for new players to get started.
Most deposits are processed instantly. Occasionally, network issues may cause a delay of 5–10 minutes. If your deposit still hasn't arrived after that, contact our live support with your transaction ID — issues are typically resolved within 30 minutes.
No, sic bo does not charge any deposit fees. However, your mobile banking service (Mobile Banking/Nagad) may apply their own transaction charges — sic bo has no control over those.
5 Withdrawal Questions
Withdraw
All the key information about withdrawing your winnings — limits, timeframes, and conditions.
sic bo typically processes withdrawals within 15 to 30 minutes. Mobile Banking and Nagad are the fastest options. Bank transfers may take 1–2 business days. VIP members enjoy even faster processing times.
The minimum withdrawal on sic bo is BDT 500. The maximum limit depends on your account level and VIP tier. Standard accounts can withdraw up to BDT 50,000 per day. VIP members have higher limits.
When a withdrawal is cancelled, you will usually be given a reason — such as incomplete KYC or unmet bonus wagering requirements. In that case, contact support and provide the necessary information. Your funds are always returned to your wallet.
KYC (Know Your Customer) is a globally recognized financial security standard. At sic bo, identity verification via national ID or passport is required before processing large withdrawals. This protects your account by ensuring no one else can access your funds.
To withdraw winnings earned through a bonus, you must meet the wagering requirements. For more details, Withdrawal Page See.
6 Bonus & Promotion Questions
Bonus
Everything you need to know about sic bo's bonus offers, welcome bonus, and promotions.
New members receive a 100% welcome bonus on their first deposit. Deposit BDT 1,000 and get an additional BDT 1,000 as a bonus. The bonus is credited to your account automatically — no promo code needed.
A wagering requirement means you need to place a certain amount in bets before you can withdraw your bonus funds. For example, a BDT 1,000 bonus with a 10x wagering requirement means you must wager a total of BDT 10,000. After that, any winnings from the bonus become withdrawable.
Yes, sic bo offers reload bonuses for regular members. These are typically available on a weekly basis or during special events. VIP members receive more frequent and higher-value reload bonuses. To see the latest offers,
VIP Page See.
Refer a friend to sic bo and both of you receive a bonus. Copy your referral link from your profile and share it with your friend. Once they register and make their first deposit, the referral bonus will be automatically credited to your account.
7 Gaming Questions
Games
Questions about what games are available on sic bo, how to play them, and solutions to common gaming issues.
sic bo offers Live Casino (baccarat, roulette, blackjack, Dragon Tiger), Sports Betting (cricket, football, tennis), 500+ slots, crash games, mini games, and virtual sports.
On the Platform page View the full list of games.
Start by checking your internet connection. Try refreshing the page or clearing your browser cache. If the problem persists, switch to the sic bo app — it typically delivers a smoother experience.
Download the App।
All games on sic bo use Provably Fair or RNG (Random Number Generator) technology, independently verified by international third-party auditors. Live Casino games feature real dealers streaming live — there is no room for manipulation.
8 Security Questions
Security
Everything you need to know about keeping your account and funds secure.
Yes. sic bo uses 256-bit SSL encryption to keep all data secure. Your personal information is never sold or shared with third parties. For more details, visit our
Privacy Policy Read.
Go to Profile Settings and look for the 2FA option under the "Security" section. Verify your mobile number via OTP and 2FA will be activated. From that point on, every login will require an OTP, keeping your account secure from unauthorized access.
Change your password immediately and notify sic bo's live support. The support team will temporarily lock your account and conduct a security review. If anyone claims to be sic bo support and asks for your password, do not comply — it is a scam.
- Use a strong password (a mix of letters, numbers, and symbols)
- Avoid logging in over public Wi-Fi
- Never share your password or OTP with anyone
- Always Keep 2FA Enabled
9 App Questions
App
Common questions about downloading, installing, and using the sic bo mobile app.
Download the sic bo app directly from our
Download Page Available for both Android and iOS. If you can't find it on the Google Play Store, download the APK directly and install it.
To install third-party apps on Android, you need to enable the "Unknown Sources" or "Install Unknown Apps" option. Go to Settings → Security → Unknown Sources and turn it on. You can turn it off again after the installation is complete.
Yes, you can log in to both the website and the app using the same account. Your balance, betting history, and bonuses all stay in sync — no need to create a separate account.